https //cdcr.gtlvisitme.com login : How to Schedule a Visit Using Visitation Scheduling Application (VSA)

https //cdcr.gtlvisitme.com login :

GTL’s visitation scheduling software allows Friends and Family to schedule inmate visits from their home computer, Smartphone, tablet, or other device.

  • Login to the Visitation Scheduling website: https://cdcr.gtlvisitme.com/app
  • Only CDCR pre-authorized visitors will be allowed to claim or set up an account.
  • All new users must first claim their account before scheduling any visits.
  • Prior to each visit, you must agree to the terms of the visitation policy as set by the facility.

Claiming Account Using Desktop Computer

  1. Friends and Family (also referred to as visitor) go to the visitor website and click Claim Account.
Claim account button on login page
  1. Type your First Name, Last Name and Date of Birth. 
Login page with first and last name and date of birth input
  1. Add and confirm your Email Address. Select Next.
email input and confirm email input
  1. Complete the remaining fields with all Personal Information. Click on the checkbox to run the robot test. Review the information and when you are ready, select the checkbox to verify that all information is correct, and then click the Finish button
Personal Information form
check box for I'm not a robot and verify the above information is correct
  1. Once your account is created, you will receive your Visitor ID. It is very important to write down the number, print the summary page, or take a screenshot of the following screen for your records.
print summary
  1. Look for an email from cdcr@gtlnotice.com with your temporary password.
email confirmation
  1. Starting from the visitor website, sign into your account with your temporary password. You will then be required to change your password. Enter and confirm a new password, and then click Update
new and confirm password input
  1. Once your password has been successfully reset, the Home page of the visitor website will be displayed with any upcoming visits, a list of associated (approved) inmate names, and any canceled visits.
upcoming visit

Claiming Your Account – Mobile Device

  1. Friends and Family (also referred to as visitor) go to the Visitation Scheduling website and click Claim Account.
  1. Type your First Name, Last Name and Date of Birth.  Click Next.
  1. Add and confirm your Email Address. Select Next.
  1. The Address Information screen will display (showing California).  Click Next.
  1. You will then be required to set your password. Enter and confirm a new password, and then click Next.

A confirmation email with login information is sent from cdcr@gtlnotice.com.

  1. Review policies and then click Accept Policies and Submit.   
  1. From the Registration Successful screen, select New Visit to go directly to scheduling a visit. Or select Main Menu to schedule a new visit, display upcoming visits, view history, and manage account settings.

8 thoughts on “https //cdcr.gtlvisitme.com login : How to Schedule a Visit Using Visitation Scheduling Application (VSA)

  1. I HAVE BEEN TRYING TO SCHEDULE A VISIT WITH MY BROTHER-IN-LAW AT THE STOCKTON MEDICAL FACILITY FOR WEEKS I HAVE NOT GOTTEN THROUGH ON MY LAP TOP AND NO ONE AT THAT FACILITY ANSWERS THEIR PHONES OR MESSAGES I HAVE NOT HEARD FROM HIM IN WEEKS AND AM VERY WORRIED AS HE IS IN POOR HEALTH AND 75 YEARS OLD CAN SOMEONE PLEASE H-E-L-P ME!!!!!!

  2. This new application has been a nightmare. Every single weekend this Visitme GTL app crashes leaving hundreds of family not being able to see their loved ones. Reached out to the facility and they refer me back to GTL. I reached out to GTL and they refer me back the facility. The level of anxiety that this new application creates it’s overwhelming.

    1. It’s so depressing now. I too have been trying for weeks. I even emailed the governor. Something needs to be done!

  3. Same. I am never abel to successfully schedule a visit. It freeze up everytime. I get to the end sometimes & think I going to get a visit but then it freeze or crashes. It’s horrible.

  4. This App FORSURE crashes EVERYTIME I log on at 6AM on the dot. I have been trying for weeks now. I even sent a email to the Governor! It’s becoming depressing to even try to schedule a visit to see My Husband, even more depressing that he’s 1 hour away from home now. And I still can’t see him!

  5. I have been trying for weeks and months this is not a good system I got it to work one time and then it set me up for the wrong kind of visit I ask for video it gave me a face to face when I live 300miles away we need to be able to have call in set up also for visiting its been 5or more years seanc

  6. GTL VSA Absolutely Horrendous 😡trying to book Video Visit is impossible . GTL Have Made it 10 times Worse .. Should have stuck to telephone calls and Stayed out of Visiting System😡

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