myhealthplanaccount.com Activate Card Login : Enroll in Clear Health Alliance

You have a choice in your health care. Choose Clear Health Alliance for highly trained doctors who treat and understand your disease, case managers to coordinate your care and extra benefits to help you live a healthier life.

Now that you’ve received your new member ID card in the mail, take a few minutes to activate your online account. With your secure account, you can:

1. View and/or change your doctor

2. Update your contact info

3. Send a secure message

4. Manage your prescriptions

1. Apply for Medicaid benefits

To enroll in Clear Health Alliance you must get Medicaid benefits. If you don’t have Medicaid yet, you can apply online at www.myflorida.com/accessflorida.

2. Choose Clear Health Alliance as your health plan

You can choose a plan when you apply for Medicaid or you can change your plan within the first 120 days of enrollment. There are two easy ways to enroll with us:

• Online: go to the Florida Statewide Medicaid Managed Care website at www.flmedicaidmanagedcare.com.
• By phone: call the Choice Counseling Helpline toll-free at 1-877-711-3662 (TTY 1-866-467-4970). Have your Medicaid ID number, Social Security number and date of birth with you when you call.

3. Check your mail

Once you are enrolled with Clear Health Alliance you will receive a new member packet in the mail. Protecting your privacy is important to us. A discreet logo is used on all member materials.

How to renew

1. Check your mail

You’ll get a letter from the state about two months before you need to renew your coverage. If you have a My ACCESS account, you will get an email alert.

2. Renew your benefits

Once you receive your letter, renew your benefits in one of these ways:

• Online: Log in to your My ACCESS account
• By mail: Fill out and return the renewal paperwork that came with your letter from the state
• By phone or in person: Call or visit your local community partner agency

If you don’t renew by the date in the letter, you may lose your health care benefits. Be sure to renew on time!